Monday, October 24, 2011

5 Best Practices to Improve Customer Service

5 Best Practices to Improve Customer Service: Your whole enterprise depends on them … but if your front-line service people feel like they’re on the low end of the totem pole, your customers are going to feel that way, too. It is never too late to change that dynamic! I believe that great customer service is the responsibility of every team and [...]

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