Tuesday, January 29, 2013

Soft Skills Training: 3 Keys to Success

Soft Skills Training: 3 Keys to Success: What Are Soft Skills? Soft skills include character traits like common sense, empathy, and a positive attitude, and interpersonal skills like the ability to communicate well with people. They have more to do with who we are than what we know. The soft skills required for a customer service or sales representative, for example, would...

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