The Customer is the Customer. Adapt or Die.

The Customer is the Customer. Adapt or Die.: I’ve had a variety of sales jobs in my career and have dealt with some great people … and some world-class jerks. Not just difficult and demanding people, but unethical, bullying, liars at Fortune 100 companies. One time, a powerful VP demanded that my company buy-back $1.2 million of our material due to a cosmetic issue that did not [...]