2012: Year of Empowered and Assertive Digital Customer

2012: Year of Empowered and Assertive Digital Customer: As 2011 comes to an end and as we look forward to celebrating New Year 2012, one thing that strikes most looking back is the massive increase in ownership and usage of Smartphones and Tablet computers. Just consider following headlines in the last few days: “On Christmas day alone, a total of 6.8 million iOS [...]